Client Care Representatives are more than just receptionists! Though they are the part of the team who book your appointments, they are also the ones that answer your questions and concerns when you call or come in. They help look out for the special, individualized needs of you and your pets. You can always count on the bright, smiling faces of our Client Care team. They are usually accompanied by our Official Greeter, Julian, who can typically be found on the front counter waiting for a friendly pat on the head or scratch under the chin.