Client Experience Survey

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

Who was your Doctor/Technician at your visit? *

We were greeted promptly and courteously. *

Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

The hospital was clean, odor free, safe, and professional in apprearance. *

Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

We were seen within a reasoable time frame. *

Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

The staff was knowledgeable and considerate toward my pet and me. *

Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

The veterinarian listened to my concerns and answered my questions. *

Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

I feel I received value for the fee I paid. *

Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

I clearly understood everything I learned in the visit and have no additional questions. *

Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

* Indicates required field

How likely is it that you will recommend us to a friend or colleague. *

Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

Overall, how would you rank us? *

Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

Please tell us why: *

Is there a staff member that stood out at your visit and made your experience great? *

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